SHIPPING & RETURNS

SHIPPING POLICY

Once your order leaves us target delivery within NZ service Track & Trace, 1-3 working days. Express shipping available upon request, additional cost applies.

​​RETURN & EXCHANGE POLICY​

Faulty Garments

We pride ourselves on providing our customers with original and quality pieces. However, occasionally faulty garments slip through unnoticed. In accordance with the Consumer Guarantee’s Act, when a faulty garment is returned to us, accompanied with a proof of purchase, we will consider repairing or replacing the item within a reasonable amount of time, before choosing to refund the sale

Sale items may not be returned or exchanged unless faulty. All sales of discounted items in our boutiques are final.

The item being refunded will be refunded by the original form of payment.

Shipping costs will not be refunded unless the original item is deemed faulty. Repaired/replacement items will be sent out at our expense.

Items returned for exchange/refund will be processed within 5 working days of being received.

Items deemed faulty will be repaired, replaced or refunded within 10 working days of being received.

Colour Variation

Please note that the colour of our products represented on your monitor may differ slightly to the physical item. If you have any concerns regarding this, please contact us to discuss further.

Every effort has been made to portray the colours of our products that appear on this website as accurately as possible. However, because the actual colours you see depend on the monitor you are using, we cannot guarantee that your monitor’s display will be completely accurate.